BIA combines professionally installed monitoring hardware, Customer Portal visibility, recent activity, and monitoring-system support in a service tailored to the agreed site scope.
Monitoring connection confirmed
Generator standby state recorded
Utility power available
Available monitoring information depends on the generator, transfer switch, approved sensing approach, network availability, and commissioning results.
Every installation follows a clear process: professional site review, customer-specific quotation, installation, commissioning, and ongoing Monitoring Service.
Confirm equipment, connectivity, installation conditions, and the right monitoring scope for your site.
Install and configure the monitoring hardware, then verify communications, monitoring inputs, and portal visibility.
Provide approved users with ongoing Customer Portal visibility and monitoring-system support for the agreed scope.
Predictive maintenance, AI diagnosis, automated reports, push notifications, app onboarding, self-installation, and online payment are not included in the current service.
Chiller Monitoring is also available as a separate BIA service. The scope and claims on this page remain specific to Generator Monitoring.
Tell us about your generator and site. BIA will arrange the professional review needed to prepare a customer-specific quotation.